My ticket is "In Progress", what does that mean?

Creation date: 10/10/2024 9:20 AM    Updated: 10/10/2024 2:33 PM    in-progress status ticket
When a Ticket is "In Progress" it means that an AppKu™ team member has been assigned and it is actively being reviewed or worked on.
For AppKu™ Plan customers with active subscriptions.