💝 Care - Support & Help
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How do I clear my browser cache?
Updated: Thursday, October 17, 2024 cache clear cookie cookies delete refresh
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How do I get the fastest resolution possible to my ticket?
Updated: Tuesday, October 22, 2024 fast fastest resolution ticket
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What do I do if there's a problem with my app, it's data, or a digital process?
Updated: Friday, December 13, 2024 broken bug error help issue problem wrong
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What is "Acceptance", and how do I complete it?
Updated: Friday, December 13, 2024 accept acceptance accepting process review sdlc test testing
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What is the difference between a Product, Behavior, and ♡ Care Ticket?
Updated: Friday, December 13, 2024 behavior care membership product ticket
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My ticket is "In Progress", what does that mean?
Updated: Thursday, October 10, 2024 in-progress status ticket
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My ticket is "Waiting on Approval", what does that mean?
Updated: Thursday, October 10, 2024 approval status ticket waiting
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My ticket is "Waiting on Response", what does that mean?
Updated: Friday, October 11, 2024 response status waiting
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My ticket is "Waiting on Acceptance", what does that mean?
Updated: Friday, October 11, 2024 accept acceptance status ticket
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My ticket is "Closed", what does that mean, & how can I re-open it?
Updated: Thursday, October 10, 2024 closed re-open status ticket
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When & where do deployments it happen?
Updated: Thursday, October 10, 2024 deploy deployment environment go-live pre-production process production review rollout sdlc staging testing updates