My ticket is "Closed", what does that mean, & how can I re-open it?

Creation date: 10/10/2024 9:21 AM    Updated: 10/10/2024 2:39 PM    closed re-open status ticket
A ticket is "Closed" when work has been completed, is no longer relevant, halted, or cancelled. You may re-open a ticket at any time by adding a new reply.
For AppKu™ Plan customers with active subscriptions.